Information we collect
When you contact us, we may receive your name, email address, phone number, company name, requirement type, inquiry category, and message. We use this information to understand your request, respond appropriately, route the inquiry to the correct inbox, and maintain relevant business communication records.
How we use information
We use submitted information to respond to inquiries, provide support, evaluate project fit, prepare relevant next steps, improve our services, and maintain reasonable records of business communication. We do not sell submitted inquiry information.
Technical and security controls
The website is designed with production security controls such as HTTPS, hardened response headers, server-side contact form validation, restricted email routing, and server-only email configuration. Hosting, analytics, email, logging, and storage systems should continue to be reviewed and maintained as part of normal production operations.
Sharing and service providers
We may use trusted infrastructure, hosting, email, security, analytics, or operational service providers to run the website and process business inquiries. These providers should only be used for legitimate website operation, communication, security, and support purposes.
Data retention
Inquiry records may be retained for as long as reasonably needed for communication, support, project evaluation, operational follow-up, audit, security, and business record purposes. Records that are no longer required should be removed or archived according to operational requirements.
Your choices
You may contact us to request clarification, correction, or deletion of information you previously submitted, subject to legitimate business, legal, security, and operational retention requirements.
Contact
For privacy questions, contact support@lumiraprotech.com.
Updates to this policy
This policy may be updated when website functionality, contact routing, infrastructure, service providers, or operational requirements change. The latest version should be published on this page.